Average service price

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€ 1100
Local move average
22% less than market avg.
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5 reviews

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Jg Kassberg
Jan 23, 2024

This review is auto translated from German. See original

Disaster, unplanned 2 moving days

I moved with Gundelfinger shortly before Christmas. Due to the enormous price difference compared to the competition (around €1000 cheaper), I decided on the company and had already taken into account that not everything would go smoothly. Viewing with boss was friendly, but superficial and fixed price. (According to employees, the boss never looks at the basement and attic!). That was quite suspicious. Moving boxes were delivered very late. The big shock on the day of the move: the employees were completely wrong and inadequately prepared and informed! 3 men for >100m2 top floor maisonette apartment without elevator. Came with a lift, although during the moving inspection it was clear that this was not possible and that 4-5 men were needed to carry it. They were also overwhelmed by the moving volume. As a result, they spent half the day carrying things until the truck was full. An employee came early at noon to reinforce the situation. The column leader was experienced and on his toes, but everyone was annoyed by the effort. It was a German team, friendliness was limited. It was agreed with the boss to dismantle the furniture that did not fit down the spiral staircase in the apartment. We did most of this ourselves because the employees couldn't do it. Some of the screws were simply put in the trouser pocket; no screw bags were prepared. The truck was much too small so that not everything fit in and loading was stopped in the early afternoon so that the load could be unloaded by the evening. It would have taken them a whole day just to load up. The team had to come back two days later and load the rest - again only three of them and busy loading half the day. They didn't always handle my things with care; they didn't attach any importance to packing fragile things or securing the washing machine for transport. They smoked in the moving van and put a dining chair on the street for a coffee break. The fact that nothing was broken apart from a few minor scratches was a miracle. Coffee was also requested on the first day - I'm happy to do that if I know something like that beforehand and can support the team that way. But I had already packed everything and had to improvise with neighbors. The 50 moving boxes were requested to be picked up less than 3 weeks after the move - I thought it was a disgrace! I was able to postpone it for another two weeks. The collection period was also not adhered to - the employee was there an hour beforehand and put the boxes in the snow. Unable! The secretary was difficult to reach for arrangements, preferably by phone. The administration seems just as poorly organized as the movers and the boss. Conclusion: If you take chaos and long delays into account for the low price, are uncomplicated and can improvise, you can move with Gundelfinger. I would never use this company again! Now I know what the price difference is compared to the competition!

Move size: 3 Bedroom Home Service cost: €1450

Tschierschke
Jul 13, 2019

This review is auto translated from German. See original

Disappointing and I feel ripped off.

When talking to the boss, I insisted that everything be dismantled and reassembled. Also all shelves and curtain rods, lamps, etc. He said - let's make it short - fixed price and everything inclusive! I signed a scribbled slip of paper and waited for the order confirmation. I called twice and asked for the order confirmation (it was said to have been sent to me but never arrived), so I asked for the confirmation and by email. The move was on 7/28/19 and I got the mail on 7/26/19. I was dismayed because it wasn't listed what had been agreed. I tried to call the office but no one answered the phone. So I sent back a note by mail that it had not been discussed. Unfortunately, I paid the whole bill - like wasted Before the move (I should have been skeptical about that) On the move - the men worked quickly and without problems. I couldn't be there everywhere because I live alone. When all the furniture was packed in the truck I drove to the new apartment (it was about 13 km (from Chemnitz to Wüstenbrand) I waited and waited for 1 hour and the secretary called - the men were standing in the street and there there is no nameplate from me. I looked out the window .. no truck to be seen. Instead of going to the desert fire, they drove to Chemnitz (the boss wasn't listening properly?) Then it was unpacked. In the evening I noticed that the men were on the When I said that the shelves, curtain rods, etc. should still be installed, they said it wasn't in the contract. Then I had to sign that everything was okay !! Now alone and the chaos started. Of all the technical Devices, the cables were unplugged and thrown into a box. I didn't know (I'm a pensioner) where which cable belongs. The kitchen was simply dumped in the room-it was agreed that the kitchen would be there if the new worktop was not there until the move , the sink and the stove are connected. That didn't happen that I didn't have both from Friday to Monday evening. It was only made after a complaint. When installing the lamps in the kitchen there was a short circuit. The refrigerator could not be plugged in because The main fuse was always thrown out. I asked whether it might be due to the lamp and the connection - that was denied and I should order the fitter from the refrigerator - it would be broken (the refrigerator was only 6 months old). So I didn't have one either Fridge (and that at over 30 degrees). On Saturday I wanted to make coffee - whenever I plugged in the machine - the fuse popped out. I called the rental company and the fitter found that the lamp in the kitchen had it That was fixed and lo and behold the refrigerator was running again! When I informed the moving company about this - they distanced themselves and they would not have caused that. 14 days I was without a kitchen. Then it was opened builds (properly) But then the shock - another bill that pulled the floor away from me. That I had to pay for the countertop, the back wall and the new mixer for the sink was clear to me, but it was said - you work with a hardware store together and there it would not be so expensive. Material costs about 450 € and then 200 € for the additional things ?? When I said - it had been agreed, dismantling and reassembly would be included on. As a pensioner and standing alone I feel ripped off and ripped off. I'm disappointed and can't recommend this company to anyone.

Service cost: €1200

Meyer
Feb 08, 2017

This review is auto translated from German. See original

Not polite.

I can only advise against Gundelfinger from this company. Very impolite, sometimes insulting, an employee really wanted to visit the furniture on site, which I know in the meantime is completely unnecessary and does not exist at other companies. Far too high prices. Almost 400 euros for just a few pieces of furniture, but with other companies you get the move for an entire small apartment including boxes, the latter were not even offered here. Unfortunately, I only compared prices too late. If you don't want to deal with unnecessary stress and anger, you'd better go to another company.

Service cost: €400

Rottluff Katja
Oct 28, 2021

This review is auto translated from German. See original

Not again

In April I moved with the Gundelfinger company. As I am a single mother, I wanted to leave the move to the "professionals" this time. The boss came personally to view the apartment and was very nice. On a small piece of paper he wrote down the costs for transport, boxes and assembly and dismantling. At the time it was Corona and all hardware stores ... were closed. So I wanted 30 overpriced moving boxes. These were not delivered on the agreed date, but only a week before the move. By then, of course, I had already packed everything in my own box. On the day of the move, 3 men showed up on time. The truck driver made a reasonable impression. The two gentlemen in the apartment were unfriendly and did not pay attention to the furniture. At least 3 times my new stove was hit with a furniture board, which was abused as a skateboard. The carpet was also simply turned over and not treated with care. The surprise only came when the furniture was unloaded. 3 pieces of furniture were scratched or damaged during transport. I also had this confirmed to me. The employee said that this could happen and that it wasn't that bad. The furniture was only 6 months old. The bill that I was supposed to pay in cash on site also deviated from the contract that I had agreed with the boss by 200 €. After 3 months of written warfare with various employees of the company and the consumer center that I had involved, only 15e were transferred to me for the damaged furniture as a gesture of goodwill. An impudence! I would never use this moving company again.

Move size: 2 Bedroom Home Service cost: €1200

Kassberg Katja
Jul 12, 2023

This review is auto translated from German. See original

Honorless

In April 23 I moved with Gundelfinger for the second time because I was satisfied the first time in 2014. Unfortunately, things didn't go so well this time. There were two very ugly things that happened. My old solid wood chest of drawers from the living room was parked uncovered on the furniture lift in the pouring rain. It looked gray afterwards and I had to re-sand and oil it. Then my bedroom lamp (was a glass balloon) broke. A piece of glass got in the eye of a mover, so I drove him to the emergency room in my car. Since it was a foreigner who didn't speak German very well, I helped him fill out the forms, since it was an accident at work. Luckily someone was still at the moving location, so that the move could continue without me in the meantime. At the end of the move, I was told that the lamp was an insurance claim and that the secretary would contact me about it. When a week had passed and no one answered because of the broken lamp, I called Gundelfinger. The employee there who deals with damage was on vacation and I should call back in a week. So I did. I was finally able to speak to the person in charge. However, she wanted a photo of the broken lamp and, since I no longer had the receipt, a photo of a comparison lamp. I worked all of that on her. When nothing happened again after six weeks, I asked again. And now came the most dishonorable reaction I have ever experienced, I quote: "According to our terms and conditions, obvious damage must be reported to our company in writing within 24 hours. You did not meet this deadline, so regulation is out of the question.” No matter what the circumstances and deadlines are with an insurance company, the Gundelfinger company will probably have so much honor and then the lamp (it’s about 40 euros) on their own Pay for the bag, especially since I was taking care of the injured employee, which was not my job. I can therefore neither recommend this company nor will I hire them again for a move.

Move size: 3 Bedroom Home Service cost: €1250

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Company Info

Chemnitz,Free State of Saxony Map
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Gundelfinger has not registered their account and is not actively maintaining their profile.

Their address is Vettersstrasse 16, Chemnitz, 09126, but removals usually cover a much larger area.

About the Business

Umzug Gundelfinger Relocation GmbH

Is Gundelfinger a registered company?

Companies that operate in Germany like Gundelfinger have to be registered with the German Tax Office (Finanzamt). We have the following information for Gundelfinger based in Free State of Saxony:

Handelsregisternummer: HRB 18852

Umsatzsteuer-IdNr (VAT number): DE214299542

Steuernummer (Tax number): 214/121/03863
This number can be changed if the company moves its office to another location.

Please note that this information may not be accurate or updated. Usually tax information should be listed in a special page called "impressum" on the company's website. Go to Gundelfinger profile here.

What is Gundelfinger cost for local moves?

We have calculated an approximate local moving market average price from 13 reviews of people moving within Free State of Saxony to be €1410.

From 5 local reviews for Gundelfinger, we have calculated an average moving cost of €1100 for local moves.

This could mean that Gundelfinger is cheaper with about 22% from the market average.

Take note that these local moving prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Move prices can vary greatly as factors like home size and time spent moving as well as supplemental services like packing and assembly could influence your individual price.

To receive a more accurate moving quote from multiple local movers and compare the best pricing, we recommend you get an estimate from our cost estimator here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed Gundelfinger. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the removals themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on Gundelfinger - a professional company located in Vettersstrasse 16, Chemnitz, 09126. Discover Chemnitz, Free State of Saxony moving companies.

*RemovalReviews may not be affiliated with Gundelfinger and the estimates may be provided from other professional removals in our network.

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